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Home > Wen Yuan (High School Edition) > 2019 No.09 > 怎样培养学生在酒店运营中的人际沟通能力

  • 怎样培养学生在酒店运营中的人际沟通能力

    Author(s)：

    徐敏

    Publication Title：

    Wen Yuan (High School Edition) 2019 No.09

    Affiliations：

    四川省商贸学校 四川 德阳 618000

    Abstract：

    沟通的实质是人与人之间信息相互交流的过程.酒店工作人员的人际沟通能力,主要是指员工与员工之间、员工与顾客之间、员工与上级之间进行信息交流,并对此发送与接受的准确性,包括外在技巧和内在动因.其中,恰如其分和沟通效益是人们判断沟通能力的基本尺度.

    Keywords：

    酒店运营;人际沟通能力;培养

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    [1] 徐敏.怎样培养学生在酒店运营中的人际沟通能力[J].Wen Yuan (High School Edition),2019(09),.

文渊(高中版)
Wen Yuan (High School Edition)

Language: 中文

CN：11-9276/G

ISSN：2096-6288

Publication Frequency: 月刊

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